The hotel offers amenities for your comfortable stay and unforgettable experiences
Thoughtful Amenities
“The room was beautifully designed with thoughtful features like a steamer for my clothes, which made a huge difference during my stay.” view full review
Lovely Rooftop
“I loved the unique decor of the rooftop restaurant; it was the perfect place to enjoy a meal while taking in amazing views of Madrid.” view full review
Serene Rooftop Pool
“The rooftop pool was an very nice experience, providing a serene setting to unwind with stunning views of the city.” view full review
Luxurious Amenities
“The bathroom was equipped with high-quality amenities, making my morning routine feel like a spa experience.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Fax/Photocopying
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Solarium
Massage
Open-air bath
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Calle Montera 47,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Calle Montera 47,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.2
km
Square
Plaza Mayor
970 m
Palace
Royal Palace of Madrid
1.3
km
Plaza de la Independencia
Parque del Retiro
1.3
km
Museum
Museo Nacional Thyssen-Bornemisza
770 m
Park
El Retiro Park
1.7
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.6
km
Public Building
Cybele Palace
750 m
Museum
Plaza de Cibeles
720 m
Calle Ponzano tapas
2.5
km
Church
Real Basilica de San Francisco el Grande
1.9
km
Garden
Royal Botanical Garden of Madrid
1.4
km
Museum
Museo de Historia de Madrid
790 m
Square
Plaza de Santa Ana
700 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
690 m
Museum
CaixaForum Madrid
1.4
km
Opposite Palacio Real
Plaza de Oriente
1.2
km
Paseo del Pintor Rosales
Templo de Debod
1.7
km
Museum
National Archaeological Museum
1.4
km
Library
Museum of the National Library
1.3
km
Theatre
Teatro Real
1.2
km
Church
Catedral de Sta Maria la Real de la Almudena
1.5
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.0
km
Museum
Museo Sorolla
2.0
km
Calle de Ferraz
Temple of Debod
1.8
km
Park
Neptune Fountain
860 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.0
km
Nearby
Square
Puerta del Sol
530 m
Casino
Gran Via
380 m
Calle Alcala 42
Circulo de Bellas Artes
390 m
Restaurants
Mercado de San Miguel
1.1
km
Plaza de San Miguel s/n
Museo del Jamon
770 m
Carrera San Jeronimo 6 Calle De La Victoria
MU El Placer de la Carne
280 m
Calle Chinchilla 3
Jardin Salvador Bachiller
180 m
Calle Montera 37
La Gloria de Montera
180 m
Calle del Caballero de Gracia 10
Barde Madrid
120 m
Calle Montera N 46
Picalagartos Sky Bar
80 m
C/ Gran Via 21 Ubicado en el hotel NH Gran Vía Collection
Restaurante de Sichuan
150 m
Calle Caballero de Gracia 8 Calle Caballero de Gracia,8
Burnout
200 m
Calle Valverde 6
Reviews and Ratings
Feedback from previous guests about their experience.
92%
liked the hotel and would stay again
9.2/10
Perfect
Rooms
8.7
Location
10.0
Service
9.1
Dining
8.3
Guest reviews
9.2/10
based on 15 reviews
9.0
9.0/10 based on 523 reviews
Jonathan
United Kingdom,
January
2025
9.0/10
My stay at this hotel was a delightful experience overall. The ambiance at the rooftop pool is just magnificent, perfect for unwinding after a day of exploring. The breakfast is a standout, especially the made-to-order eggs benedict which I absolutely loved. However, I found the soundproofing could have been better, as I occasionally heard noise from outside, which was a bit disruptive.
Rooms
8.0
The rooms were well-equipped with high-quality amenities, making my stay comfortable.
Service
9.0
The attentive service made my experience much more personalized; they resolved any issues promptly and offered great local recommendations.
Location
10.0
Being situated on Gran Via made it extremely convenient to access shops, restaurants, and local attractions.
Dining
9.0
The in-house restaurant provided an exceptional dining experience, with delicious food and a pleasant atmosphere.
Facilities
9.0
The rooftop pool and bar area were beautifully designed and provided stunning views of the city.
Clyde
United States,
December
2024
9.0/10
I had a wonderful stay at this hotel, enjoying the beautiful rooftop pool and bar, along with the stylish and modern design throughout. The staff were attentive and friendly, making my experience feel personalized. I was particularly impressed by the delicious breakfast offerings, especially the eggs benedict. However, while the soundproofing in the rooms was effective, I did notice some external noise at times, which slightly detracted from the overall experience.
Rooms
8.0
The rooms featured high-quality amenities that enhanced my stay, making it quite pleasant, although I did experience some minor noise disturbances.
Service
9.0
The service was exceptional, with prompt resolution of issues and great recommendations for local dining.
Location
10.0
The central location on Gran Via made exploring the city effortless, being close to shops and attractions.
Dining
9.0
The in-house restaurant provided a delightful dining experience, especially with the quality of food and attentive service.
Facilities
9.0
The rooftop pool and bar created a beautiful ambiance, perfect for relaxation and enjoying the city views.
John
United States,
December
2024
8.8/10
I had a pleasant stay at this hotel, where the luxurious bedding and delicious breakfast offerings made for an enjoyable experience. Although the dining was exceptional with quality food, I found some amenities slightly lacking. The rooftop pool offered stunning views, and the central location on Gran Via made it easy to explore the city. Overall, I appreciated the attention to detail and the welcoming atmosphere.
Rooms
9.0
The rooms featured high-quality amenities and were comfortable, enhancing my overall experience. I particularly enjoyed the soundproofing that contributed to a peaceful night’s sleep.
Service
9.0
Service was attentive, and I appreciated how promptly the staff resolved any issues that arose. The personalized touch made my experience feel special.
Location
10.0
The location on Gran Via is ideal for tourists, with easy access to shops and attractions. I loved being in the heart of it all.
Dining
8.0
The dining options impressed me, especially the made-to-order breakfast, which was both delicious and fresh. However, I felt that there could be more variety in the dinner menu.
Facilities
8.0
The rooftop pool and bar had a fantastic ambiance and beautiful views, perfect for relaxation. I did wish for more lounge areas to unwind.
Bill
United States,
November
2024
9.4/10
I had a fantastic stay at this hotel. The rooftop pool and bar offered stunning views, and the made-to-order breakfast was a highlight of my mornings. The modern design and attention to detail throughout the space made it very enjoyable. However, I found the check-in process slightly slow compared to my expectations, and a couple of amenities were not replaced daily.
Rooms
9.0
The rooms were equipped with high-quality amenities, including comfortable seating and designer toiletries, and gave a spacious feel.
Service
8.0
The service was overall very attentive, with prompt resolution of any issues I had during my stay.
Location
10.0
The central location on Gran Via was perfect, with easy access to shops and attractions.
Dining
9.0
The in-house restaurant provided an exceptional dining experience, particularly notable for the delicious eggs benedict.
Facilities
9.0
The beautiful rooftop pool area was a highlight, providing a great atmosphere for relaxation.
Jeff
United States,
November
2024
9.6/10
My stay was highlighted by the exceptional comfort of the beds, which truly enhanced my sleep quality. The rooftop pool and bar offered stunning views, making it a perfect spot for relaxation. The hotel’s central location made exploring Madrid convenient, although the dining options could use a little more variety. I was particularly impressed with the attention to detail and the friendly service throughout my visit.
Rooms
9.0
The rooms were incredibly comfortable, and I appreciated the high-quality amenities provided.
Service
10.0
Service was attentive and personalized, with staff going above and beyond to assist.
Location
10.0
Located in the heart of Madrid, I found it very convenient for visiting shops and restaurants.
Dining
7.0
The dining experience was enjoyable, but I felt there could be more variety in the menu.
Facilities
9.0
The rooftop pool was a highlight, providing a wonderful ambiance and great drinks.
Isaac
United Kingdom,
October
2024
9.6/10
I had a great experience at this hotel in Madrid. The beds were incredibly comfortable, ensuring a restful night's sleep. The rooftop pool was a highlight, with stunning views and a lovely ambiance for evening drinks. I truly appreciated the high-quality breakfast; the made-to-order options, especially the eggs benedict, were delightful. While the price was reasonable for the quality, I did encounter a bit of noise due to the central location.
Rooms
9.0
The rooms featured high-quality amenities and were spacious, enhancing the overall comfort of my stay.
Service
9.0
The service was excellent throughout my stay, with prompt resolution of issues and a warm welcome upon arrival.
Location
10.0
The central location on Gran Via was superb, making it easy to access shops and attractions.
Dining
9.0
The dining experience at the in-house restaurant was exceptional, with attentive service and delicious food.
Facilities
9.0
The rooftop pool area was beautifully maintained and provided a perfect place to relax after sightseeing.
Molly
United Kingdom,
October
2024
9.8/10
I had a wonderful stay at this hotel. The beds were a dream to sleep in, and the staff made me feel right at home with their warm greetings. The rooftop pool offered stunning views and was a perfect spot to unwind after a day of exploring. The only downside was a slight wait during breakfast peak hours, but it was worth it for the delicious eggs benedict.
Rooms
9.0
The rooms were incredibly comfortable, and I loved the high-quality amenities provided.
Service
10.0
Service was exceptional, with attentive staff ready to assist at any moment.
Location
10.0
The central location on Gran Via made it easy to walk to shops and attractions.
Dining
8.0
Breakfast was a highlight, especially the made-to-order options, but the dining area got crowded.
Facilities
9.0
The rooftop pool area was a standout feature with its beautiful ambiance.
Luke
United Kingdom,
August
2024
9.2/10
I had a wonderful experience at this hotel, thanks to the luxurious bedding that made every night feel special. The rooftop pool was a highlight, offering beautiful views and a relaxing ambiance. The staff's attentiveness made my stay even better, but I felt that the breakfast, while good, could have featured a wider variety of options to choose from.
Rooms
9.0
The rooms featured high-quality amenities and were spacious, ensuring a comfortable stay.
Service
9.0
The service was outstanding, especially with the prompt resolution of any issues and a convenient check-in process.
Location
10.0
Being situated in the heart of Madrid was incredibly convenient for exploring various shops and attractions nearby.
Dining
8.0
The dining experience was exceptional, especially in terms of quality and presentation, though I would have loved more breakfast options.
Facilities
9.0
The rooftop pool and bar provided a perfect space for relaxation, and the diverse dining options were a real treat.
Hannah
United Kingdom,
August
2024
9.4/10
My stay at this hotel was wonderful, filled with delightful experiences. The rooftop pool and bar provided stunning views and a fantastic ambiance for relaxation. I particularly enjoyed the delicious made-to-order breakfast, especially the eggs benedict! However, I did notice that while the rooms were equipped with high-quality amenities, the soundproofing could have been better for added tranquility during the night.
Rooms
8.0
The rooms were equipped with high-quality amenities, including designer toiletries and comfortable seating, enhancing the overall experience.
Service
9.0
The service was attentive and efficient, with prompt resolution of any issues I encountered during my stay.
Location
10.0
Located on Gran Via, the hotel is perfect for exploring central Madrid, with shops and attractions just a short walk away.
Dining
9.0
The dining experience was exceptional, particularly the in-house restaurant where the quality of food and service truly stood out.
Facilities
9.0
The facilities, including a beautifully designed rooftop pool area, provided a great place to unwind and enjoy drinks.
George
United States,
August
2024
9.2/10
I had a delightful stay at this hotel, and the luxurious bedding made a significant difference in my sleep quality. The rooftop pool area was stunning and provided a fantastic ambiance for unwinding after a day of exploring. The location on Gran Via couldn't be better for accessing shops and attractions, but I did find that the dining options, while generally good, could use a bit more variety. Overall, the experience was enjoyable, with some room for improvement in dining.
Rooms
9.0
The rooms were equipped with high-quality amenities and offered a comfortable stay.
Service
9.0
Service was prompt and attentive, with staff going out of their way to assist with any inquiries I had.
Location
10.0
The hotel is located centrally on Gran Via, making it easy to explore the city on foot.
Dining
7.0
I particularly enjoyed the made-to-order breakfast, but I felt the selection could be expanded.
Facilities
9.0
The rooftop pool and bar were highlights, creating a lovely atmosphere for relaxation.
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